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Terms and Conditions 

1 INTERPRETATION 
 
In this document the following words shall have the following meanings: 
 
1.1 "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977; 
 
1.2 "Customer" means any person who purchases Services from the Supplier; 
 
1.3 "Proposal" means a statement of work, quotation or other similar document describing the services to be provided by the Supplier; 
 
1.4 "Services" means the services specified in the Proposal; 
 
1.5 "Supplier" means Integrated Trauma Solutions LTD 
 
1.6 "Terms and Conditions" means the terms and conditions of supply set out in this document and any special terms and conditions agreed in writing by the Supplier. 
 
2 GENERAL 
 
2.1 These Terms and Conditions shall apply to all contracts for the supply of Services by the Supplier to the Customer and shall prevail over any other documentation or communication from the Customer. 
 
2.2 Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the Supplier. 
 
2.3 Nothing in these Terms and Conditions shall prejudice any condition or warranty express or implied, or any legal remedy to which the Supplier may be entitled in relation to the Services, by virtue of any statute, law or regulation. 
 
2.4 Nothing in these Terms and Conditions shall affect the Customer's statutory rights as a Consumer. 
 
3 THE ORDER 
 
All Orders for the Services shall be deemed to be acceptance of the Proposal pursuant to these Terms and Conditions. 
 
4 PRICE AND PAYMENT 
 
4.1 The price for the Services is as specified in the Proposal does not have VAT attached. 
 
4.2 Payment of the price shall be in the manner specified in the Proposal. 
 
4.3 If the Customer fails to make any payment within 7 days of it becoming due, the Supplier shall be entitled to charge interest at the rate of 5% per month on the outstanding amounts. 
 
4.4 Cancellation by you before the start of the course. Cancellations must be received in writing. If, after confirming your place on the training you withdraw before the start date of the course, ITS LTD will retain your deposit. No refund will be given and there are no further fees due. 
 
4.5 Cancellation or withdrawal by you after the course start date. You become liable for all the outstanding fees should you decide to withdraw at any time before the end of the Course. Arrangements will be made for you to return to study the following year only at the discretion of the Trainers and Principle of Integrated Trauma Solutions LTD, Rachel Fairhurst's decision is final. 
 
4.6 Cancellation by RF: In the unlikely event of ITS Ltd having to cancel the course we will offer an alternative date and venue if this is possible. However, RF accepts no liability for any loss or consequential loss. 
 
5 CUSTOMER'S OBLIGATIONS 
 
To enable the Supplier to perform its obligations the Customer shall: 
 
5.1 co-operate with the Supplier; 
 
5.2 provide the Supplier with any information reasonably required by the Supplier; 
 
5.3 obtain all necessary permissions, licences and consents which may be required before the commencement of the services, the cost of which shall be the sole responsibility of the Customer; and 
 
5.4 comply with such other requirements as may be set out in the Proposal or otherwise agreed between the parties. 
 
6 SUPPLIER'S OBLIGATIONS 
 
6.1 The Supplier shall perform the Services with reasonable skill and care and to a reasonable standard in accordance with recognised standards and codes of practice. 
 
6.2 The Supplier accepts all responsibility for the condition of tools and equipment used in the performance of the Services and shall make best endeavours to ensure that any materials supplied shall be free of defects. 
 
6.3 The Supplier provides no guarantee of success but will endeavour to make the most efficient effort within these terms to help the customer to succeed on the course. 
 
7 LIMITATION OF LIABILITY 
 
7.1 These Terms and Conditions shall exclude or limit the liability of the Supplier for death or personal injury. Also, the Supplier shall not be liable for any direct loss or damage suffered by the Customer howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price of the Services. 
 
7.2 The Supplier shall not be liable under any circumstances to the Customer or any third party for any indirect or consequential loss of profit, consequential or other economic loss suffered by the Customer howsoever caused, as a result of any negligence, breach of contract, misrepresentation or otherwise. 
 
7.3 For the avoidance of doubt, time shall not be of the essence and the Supplier shall incur no liability to the Customer in respect of any failure to complete the Services by any agreed completion date. 
 
8 FORCE MAJEURE 
 
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations. 
 
9 SEVERANCE 
 
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated. 
 
10 GOVERNING LAW 
 
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts. 
 
11 PROPOSAL 
 
NAME OF SUPPLIER: Integrated Trauma Solutions LD 
 
To the CUSTOMER: 
 
DESCRIPTION AND SCOPE OF SERVICES: Trauma focused Education and Training Integrated Trauma Solutions©. All course accredited by the National Council of Psychotherapists. 
 
Fees for the courses are as written on the website and within individual course descriptions. All fees are payable before the start of the course. 
 
REFUNDS: ITS LTD does not issue refunds once the course has been paid for and the information has been sent. 
 
RETURNS: ITS LTD does not offer returns due to the course material being accessed online. 
 
PAYMENT: In advance by either cheque, credit transfer or cash, or by arrangement with ITS . 
 
TERMS: The Customer agrees to do their utmost to pass the course they have purchased, meeting all course deadlines unless agreed with the Course Tutor. To take responsibility for their own learning and progress and accepts that purchase of and attendance on the course is not a guarantee of successfully passing or obtaining any qualification allied to it. The customer accepts that success in passing this course is entirely dependent on the standard and quality of their work which meets the educational standards of Integrated Trauma Solutions Ltd. All regulations relating to appeals and grievances are laid down in the Course Handbook and accepted here as adhered to in their entirety. Places on the trainings and education are on a first come first served basis and the course tutor is the final arbiter of who attends. 
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